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Average rating
Review by: Sue Paice
Date of Review:
18 February 2021
Lovely mattress, delivered quickly. Well packed. Waiting to see how comfortable it is.
Review by: Amanda
Date of Review:
09 February 2021
First time I have used mattress online after having tried other mattress suppliers and not happy with them. Even during the lockdown, the delivery is within two days after ordering. The delivery notification is proactive and detailed. The mattress was well packed in double bags and arrived clean. More importantly, the quality of the mattress is superb and very comfortable, extra firm as described. We will definitely buy it again.
Review by: Neil Mortimer
Date of Review:
29 January 2021
Bought this mattress a few weeks ago, as I like a firm mattress. When it came it was a lot firmer than I had expected, having said that I am sleeping a lot better on it than my previous mattress. Very happy with it so far
Review by: MRSM
Date of Review:
05 January 2021
I purchased in October 2019 the 1400 pockets Restassured Ortho Mattress which they have now substitute with this 1400 Restassured Mattress. I didn’t want to buy the Silentnight brand as I always read the BAD reviews first so that I can asses if there is a common issue with the item, and recently Silentnight products are not doing great for quality standards. However, ignorant I was when I decided to purchase this “Restassured” Mattress as I didn’t know it is a Silentnight products and if you have any issues you have to contact them instead.... firstly I don’t like to buy a product from a company to then be told to contact another to fix the problem, but despite this, the response from Restassured Customer Service Advicer was prompt and they were very pleasant to deal with and went the extra mile to help after over a month of chasing Silentnight for a response back. I purchased the item in Oct 2019 and by August 2020 already started to show signs of failure as it started to sink where our bodies lay when we sleep. The reasons I went fror POCKETS mattress this time was because my previous memoryfoam sank terribly causing us backache. I didn’t want to leave a review upon purchase as I received almost immediately an email encouraging me to review the product, I wanted to test this mattress for a couple of years before reviewing it, as on the product description stated ‘5 years of WARRANRY’ but after Restassured Customer Service Advicer decided to escalated and contact the manager at Silentnight, I received an email back from them stating that they will be happy to substitute the mattress but I have to pay pounds 50.40 for delivery and 30 to take away my defected one. Basically after filling a form and sending them pictures of the sank mattress they they say is not easy to tell if is a manufacturing fault or materials?!? Then they say ‘ the further you get from the purchase date the more other factors can affect the performance?!? I am absolutely disgusted! They promise you quality and a certain standard, they fail, they blame anything and anyone else apart from taking responsibilities for they rubbish products and even ask you to pay an extortion if you want a replacement AND they make it sounds like “a gesture of good will”. Silentnight you have really reached the bottom. this is it for me and any member of my family , and I will make sure they all know about this! PS NO thanks! you can keep your ‘near equivalent’ mattress as I wouldn’t even accept it for free! GOOD BYE!
Review by: Michele
Date of Review:
04 November 2020
This bed is heaven to sleep on!! No more back pain, the mattress gives 100% support and I haven't slept this well in a long time
Review by: Brian Thornburrow
Date of Review:
30 September 2020
I have left this review for three months so as to be sure of my remarks and they are that this is the best mattress i have ever purchased, both my wife and i agree that we have not had such good night sleeps before, there is no roll together and if one of us gets up the mattress is so firm that the other person does not even know the other has got up, so yes i would recommend this product whole heartedly and without reservation
Review by: margaret meacham
Date of Review:
30 September 2020
I am so delighted with this mattress. No more back pain. Well made and so comfortable.
Review by: Dantian
Date of Review:
19 August 2020
Great Mattress, very comfortable and well built.
Review by: Tina Teearu
Date of Review:
10 August 2020
We went out of our way to find a Rest Assured mattress as we had one already for a number of years and it has never let us down. Whereas other mattresses quickly become saggy in the middle, we've found that a firm mattress from Rest Assured "does just what it says on the tin" and stands the test of time. In our opinion a good mattress should last 10 years plus so it's well worth the investment at the start for quality like this.
Review by: Darrell
Date of Review:
03 August 2020
This 1400 pocket ortho mattress has not only helped me have a higher quality sleep, but it has also significantly improved my back pain. The mattress has incredible support for my back and for the price I honestly don't think there is anything better!
Review by: Annick Gallichan
Date of Review:
13 August 2019
yes bed is so good i am so please with it.
Review by: David
Date of Review:
12 August 2019
This is the second Rest Assured bed and mattress we had purchased. Having visited many outlets and 'tested' so many different beds from many different companies we settled for this product as it was tops for comfort, strength and cost. A great bed and mattress.