Recently Asked Questions

Q: why as my venice 1400 mattress sunk about a good inch in the middle I appreciate that some settlement is normal but I have never had one this bad and its only 4 month old david powell

The amount of sumptuous fillings in our mattresses can create a certain amount of settlement, this is perfectly normal. Although regular rotation of the mattress should help this settle. If you are concerned the settlement is excessive then please contact the retailer from whom you purchased. They will be able to deal with your complaint under the terms of your warranty.