Recently Asked Questions

Q: I bought "Rest Assured 1400 Pocket Collection Anita Mattress (5ft King Size)" via IDEAL HOME STORE last year (10th of Jan., 2012). The sewing stitch of mattress is broken. Is it possible to cover it under your guarantee? Jeongrim Jeong

All our products come with a 12 month guarantee and a further 4 year warranty. Your sale of contract lies with the retailer and as such could I please refer you back to the retailer you purchased from. They will be able to discuss with you the nature of your complaint and then liaise with ourselves.