Recently Asked Questions

Q: Hi, we recently purchased the Portland Memory 2000 mattress only, after having our old rest assured for 14 yrs,.we kept the base, but which would be a (very) soft mattress, preferably not too much memory foam, in your range, we really love a nice soft comfy bed, & feel we have made a mistake,..Sue s boden

Every new mattress will feel strange at first. Chances are that the springs and upholstery in your old bed were not what they used to be. If we could ask you allow at least 4 - 6 weeks for your body to become accustomed and also for the new mattress to settle. This really can make a huge difference. If you continue to have issues with your new mattress then please contact the retailer from whom you purchased. They will be able to discuss with you any available options.