Here are some of the most commonly asked questions. If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.
Q: Which is better, the Sicily latex 2400 or the Sanctuary latex 2600? Which is the softest? Question from patricia hughes
The Sicily has fewer springs than the Sanctuary. The Sanctuary also benefits from a soft knitted fabric cover, enriched with aloe vera and two rows of traditional hand side-stitching for a supportive and comfortable mattress edge.
Comfort is very subjective and we always recommend that you try before your buy. A mattress that is too firm leaves parts of the body unsupported, creating pressure points on the parts of the body that are in contact with the mattress. A soft mattress may feel very comfy initially, but a mattress that is too soft will allow the lower back to sink into it too far, throwing the spine out of alignment.
A top tip to check for correct support is whilst lying on your back; slide the flat of your hand into the hollow of your back. If your hand slides too easily or you notice a gap then the bed is too firm. If it is really difficult to slide your hand in, then the bed is too soft and you are sinking into the mattress, which could lead to more back pain. If it's a snug fit - you have the right level of support.