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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: We have an Eloquence Cashmere 2000 Mattress. It is supposedto be breathable,Have eco comfort fibres and is scientifically proven to keep you cool. IT IS NOT WORKING as such and heat is being generated hindering sleep. Are there any man made fibres in the cover or in the top filling? Your comments would be much appreciated. Question from Nan Lord

A: The Cashmere 2000 mattress cover is made up of 100% polyester and the comfort layer is topped with Cashmere, this provides a hard wearing surface for a longer lifespan. The cashmere layer is breathable and allows air to circulate through the mattress if it is kept well aired. We cannot guarantee that the fibres and fillings in your mattress will keep you cool but they do allow the air to circulate.