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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: We are looking for a hard/firm mattress to supprt our backs with no wool as my husband is allergic. Which do you recommend? Question from AGriffin

A:

Each of our ranges Pocket 1000, Pocket 1400 and Pocket 2000 have an orthopaedic product in them.

The term 'orthopaedic' generally just means an extra firm bed; it is not based on any medical or other common standard, nor does it mean the bed has been professionally assessed or recommended.  It is a term loosely used by manufacturers to refer to extra firm models in their range.  Firmness is not determined by price, although comfort, luxury and durability and added features such as adjustability come with higher price tags.

Don't just buy a bed because it says it's good for your back. A bed that's supportive and comfortable is key. But it is important to remember that people's requirement for support will differ depending on their weight and build. For a long time, it was believed that a hard bed was good for a bad back.  Recent research confirms this is not necessarily the case and could in fact cause more damage.