Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Regarding the Zara Mattress. Can this be turned to other side if soft side too warm to sleep on. I currently have firm mattress so would not have problem with firm side. Question from a Kerry

A: Your mattress has been designed with a single sided sleeping surface i.e. the comfort layers are only on one side, also sometimes referred to as "Easy Care - No Turn" mattresses.  We would not recommend that you sleep on the other side, as well as being uncomfortable, sleeping on the "wrong side" of the mattress may damage the fabric and will invalidate the guarantee.