Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Please can you tell me the procedure for making a complaint about my bed? Question from Claire Jones

A: Under the law, the Contract of Sale exists between the retailer/store and the consumr.  Consequently, any claims made under the guarantee must, in all circumstance,be made through the retailer from whom the bed was purchased.  In the event of a complaint, the retailer will liase with Rest Assured on your behalf.