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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I'm considering buying the Elysium king size mattress available at Costco. I've been unable to find Elysium elsewhere and wonder if this particular product name is only available at Costco. If so, could you please give me the name of an equivalent mattress or the name of similar mattresses to enable my husband and I to try them in a shop prior to making a decision to purchase. We cannot afford to make an error as we both suffer back and hip pain. My husband is tall and weighs around 18 stone and I weigh almost 13 stone. If you could recommend this or a different mattress that would be more suitable, we would be pleased of your advice. Many thanks. Question from Janet

A: Elysium 2000 Pocket is exclusive to Costco and this model can only be purchased from Costco stores. This model has 2000 pocket springs and body moulding memory foam. A similar model from our Silhouette collection would be Andria Memory 2000, this can be purchased from online retailers. Another alternative is Memory Luxury 2000 , this model is exclusive to high street independent retailers.