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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I want to purchase the (Gemma divan bed) but can't find out if it's orthopedic, can anyone help, please. Question from Gen

A:

The term 'orthopaedic' generally just means an extra firm bed; it is not based on any medical or other common standard, nor does it mean the bed has been professionally assessed or recommended.  It is a term loosely used by manufacturers to refer to extra firm models in their range.  Firmness is not determined by price, although comfort, luxury and durability and added features such as adjustability come with higher price tags.

We do not consider the Gemma to be an orthopaedic mattress.