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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I ordered Tesco's Rest Asssured Double Latex 1400 Pocket Sprung Mattress because you said it was similar to the Capri at Dreams. Yet the confirmation now shows it is an Adlington Ortho which is clearly a much firmer bed and not what I wanted? Question from Jeanette

A: We are investigating the wording used on your confirmation.  It should state Adlington 1400 Latex, but may inadvertently say Adlington 1400 Latex Ortho.  Should your confirmation only say Adlington 1000 ortho then please contact Tesco, who may have ordered the wrong product for you.