Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I need the softest possible bed. What can you recommend? Question from John

A: Key things to think about when you are buying are support, comfort and size.  Most beds are available in firm, medium and soft ratings but these labels can vary from brand to brand.  Comfort is very subjective.  There are no universal standards of firmness in common usage in the UK.    Because of this we don't give our beds a firmness rating like some manufacturers. Your main aim is to achieve good "posture" in bed.  Too soft and your body will slouch - often leading to back pain - and too firm and you will cause discomfort at pressure points such as your hips and shoulder.  Ideally the mattress should mould to the shape of your body while remaining supportive.  When you lie on your side your spine should be horizontal and you should be able to turn easily.
Our main recommendation to you would be that you visit a couple of your nearest bed retailers and start to try different beds for yourself and see what you like.  There is no substitute to trying before you buy and selecting the right one for you. If you share your bed with a partner it is important that you try the bed together to ensure you are both comfortable and supported.  Don’t just sit on the edge and bounce up and down, actually lay down and stay there for ten minutes or more.  Do not be embarrassed about lying on the beds in the showroom – that is what they are there for!