Bed making expertise handed down since 1898

01282 851 111

Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I just bought a rest assured mattress Elysium Memory 2000 & in 2 days it has a depression in the place where I sleep. Is this normal? Question from W D

A: When our products leave the factory they are plump with layers of air between the fillings as the mattress is used the air is expelled and a certain amount of natural settlement will inevitably occur. This should not be a cause for concern and regular turning and rotating of the mattress will even out the settlement.