Here are some of the most commonly asked questions. If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.
Q: I have seen a CHARISMA 2000 POCKET SPRUNG MEMORY MATTRESS for sale @ a local Bed Store. The mattress cover is not like the ribbed one, displayed on an internet site, but is a buttoned down type. Is this the same product? Question from Matt
The Charisma is a bedstead mattress with a quilted mattress cover made from soft knitted fabric. It has a deep layer of memory foam which moulds perfectly to the shape of your body.
Please do check the name of the tufted mattress you have seen again and confirm with the retailer whether it does in fact contain memory foam.