Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I have a pocket memory mattress and would like to know how I can clean it. I have spilt tea on it and am unsure how to clean it. Thanks Question from mrs milne

A: We do not recommend that you clean your mattress as detergents and chemicals can damage the fabric and stitching.  You could try dabbing the stain with a very weak solution of washing liquid but do not over wet the area and make sure that the mattress has dried fully before replacing the bed linen.