Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q:

I have a Duchess Mattress with a firmness level of 6 (yes I know I've had it a while)

What would be your nearest equivalent, as I am looking to replace it?

Question from Susan Wademan

A:

We thank you for your recent email in which you ask about the Duchess mattress. This model is discontinued and unfortunately does not have an equivalent in today’s range. We have changed many aspects of bed manufacture in this time and no longer produce this specification.

Our main recommendation to you would be that you visit a couple of your nearest bed retailers and start to try different beds for yourself and see what you like.  There is no substitute to trying before you buy and selecting the right one for you. If you share your bed with a partner it is important that you try the bed together to ensure you are both comfortable and supported.  Don’t just sit on the edge and bounce up and down, actually lay down and stay there for ten minutes or more.  Do not be embarrassed about lying on the beds in the showroom – that is what they are there for!

Remember that taking the time to try a new bed is a 10-minute investment to ensure you get many years of comfortable sleep. Most retailers will not exchange a bed if it proves not to be comfortable, so it’s very important to get it right first time.