Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I bought a silk 1400 2 weeks ago. It is the hardest bed I have ever encountered. Will it soften with use? It is giving me back ache and laying on my side hurts my hips! It seems MUCH firmer than the one I tried in the shop. Question from James Smith

A:

The chances are that the fillings and upholstery of your old bed are not what they use to be so any new bed is going to be a little strange at first.

Please do allow time for the fillings to settle and for your body to adjust.