Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I bought a new bed with sprung slats 6 months ago, we kept our mattress as it was only a year old, ever since we have had the new bed we both wake up with back pain, is this due to the sprung slats? Question from alison


The secret of having a good night’s sleep is the mattress and bed base you choose. Always remember that a ‘bed’ is a mattress and a base working together, you should not consider them in isolation and should ideally always try them together.  We always recommend you buy them together because the two are designed and manufactured to compliment one another in terms of support.

The mattress will have taken on a new feel on a different base so this could well be the cause of your back pain.