Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: I am looking to buy a Cashmere Luxury 2000 from the Eloquence Range. My existing divan has a half-ottoman base at the foot end of the bed. This will cause the mattress to partially fold in its centre when the base lid is raised. Will this negate any guarantee on the mattress. Question from W F King

A: Our spring units are not designed to be bent and if used with an inappropriate base your warranty would become invalid.