Bed making expertise handed down since 1898

01282 851 111

Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: How long is a mattress supposed to last? My old mum (92) has already had one replacement and it looks like this mattress is going the same way! She has to sleep on one side which means we turn the mattress quite often but it's showing signs of dipping the same as the last one and as we paid over £800 for it I am not pleased with having to fork out for another one already. Thanks, Ken Rowlands. Question from Ken Rowlands

A: All our products come with a 5 year manufacturing faults warranty. If you have any issues at all regarding your mum's replacement mattress then please contact our customer service team on 01282 850000 at your earliest convenience.