Here are some of the most commonly asked questions. If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.
Q: Hi I have a rest assured 1400 pocket sprung bed. Whilst turning the mattress over I noticed that the stitching has come out along the edge - approximately 2 feet long. Can you give me advice as to how I can get this mended? I live in Newtownabbey n Ireland. Regards Julie Martin 07887355564 Question from Julie
A: All our products are supplied with a 5 year sliding scale warranty for manufacturing defect andor poor workmanship/faulty materials. We would expect the retailer to assist you with any issue that may occur during this time period. If your retailer has ceased trading, then please contact our customer service team who will be able to help directly.