Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Hi, most beds these days say they are "medium" or "firm". I'm looking for a soft bed - the kind you just sink into. Happy to visit a showroom but wondered which one you might recommend? Question from Stewart B


Comfort is very subjective.  There are no universal standards of firmness in common usage in the UK.    Because of this we don't give our beds a firmness rating like some manufacturers. Your main aim is to achieve good "posture" in bed.  Too soft and your body will slouch - often leading to back pain - and too firm and you will cause discomfort at pressure points such as your hips and shoulder.  Ideally the mattress should mould to the shape of your body while remaining supportive.  When you lie on your side your spine should be horizontal and you should be able to turn easily.

We would recommend that you try the Pocket 1000 Latex Midnight Star.  The Innergetic latex is luxuriously comfortable and the lower spring count minimises the firmness.