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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: have just received 4 drawer divan memory 2000 Rest Assured via Sainsburys On Line store. Instructions state join two halves by use of the black connectors facing each other but there are no connectors present. There are two large plastic clips in the kit containing the castors. can you provide further explanation please. Question from n millard

A: We have recently changed the construction of our bases, the instruction leaflet may be an older version. The clips need to be attached to the bottom of the base underneath, make 2 small slits in the dust sheet and attach the clips securely over the wood in each base half.