Here are some of the most commonly asked questions. If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.
Q: Due to a burst pipe my Rest Assured No 1 Firmness rating 8 Single Divan bed needs to be replaced. Can you tell me if this is still made or its modern equivalent? Can you give me a list of my local stockists in Bristol. Question from Martin White
Most beds are available in firm, medium and soft ratings but these labels can vary from brand to brand. Comfort is very subjective. There are no universal standards of firmness in common usage in the UK. Because of this we no longer give our beds a firmness rating like some manufacturers. Your main aim is to achieve good "posture" in bed. Too soft and your body will slouch - often leading to back pain - and too firm and you will cause discomfort at pressure points such as your hips and shoulder. Ideally the mattress should mould to the shape of your body while remaining supportive. When you lie on your side your spine should be horizontal and you should be able to turn easily.
The way our firmess ratings use to work was the higher the number the greater the firmess. You will see that our product range is divided into spring counts, in our opinion the more springs the firmer the mattress feels. However, you then need to consider the comfort layers on top of the spring unit e.g. Memory foam may feel firmer than latex.
Our main recommendation to you would be that you visit a couple of your nearest bed retailers and start to try different beds for yourself and see what you like. There is no substitute to trying before you buy and selecting the right one for you. Don’t just sit on the edge and bounce up and down, actually lay down and stay there for ten minutes or more. Do not be embarrassed about lying on the beds in the showroom – that is what they are there for!