Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Dear Sir/Madam We purchased a rest assured mattress 3 years back after doing extensive research on a decent mattress as my wife suffers from a bad back. We have noticed the mattress has now started to sink in and also causing a lot of discomfort to myself. As the mattress cost us a lot of money i'm rather disappointed to be honest. Please could you please advise us on where we stand with the manufactures guarantee? We look forward to your immediate response. Kind Regards H.Chauhan Question from mr H. Chauhan

A: We are extremely sorry to hear this, please contact the sales office on 01282 850000 or email at your earliest convenience. Our customer service team will be more than happy to assist.