Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Back in 2003 I bought your Amethyst Lucy divan set. I'm unsure of it's firmness and spring amount etc, but I am looking for a replacement mattress and due to ill health I am unable to leave my house to try before I buy, so could you give me details to pass on to the person who will get it for me. I'm also looking for something without buttons as these hurt to lie on and I hate memory foam. Anything you can recommend? Many thanks :-) Question from Alison

A: We no longer produce The 'Amethyst' range and we would have nothing identical in our current range. Unfortunately we often find that comfort issues are very subjective and open to personal interpretation. It would be unfair of us to suggest one model over another, as buying a mattress is as individual and personal as buying a car or a new pair of shoes. However I would suggest avoiding a tufted mattress if you do not like the buttons. Perhaps the 'Cassoria' Latex would appeal if you were looking for a softer feel or for something firmer perhaps the 'Cesena' If you would like any more information regarding specific mattresses you can also contact our office directly on 01282 850000 where our knowledgeable team are more than happy to help.