Bed making expertise handed down since 1898

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Frequently Asked Questions

Here are some of the most commonly asked questions.  If you can't find what you're looking for please visit ask us to submit a question to one of our bed experts.

Q: Are Rest Assured Royal Ortho 1000 mattresses topped up with memory foam? Buyers are commenting on the smell - what is the nature of it? Thank you and kind regards Question from Ms Delany

A: The Royal Ortho 1000 would not contain memoryfoam. All new products would be expected to have a 'new' smell to them; however we would expect this to disappear within the first few days after delivery. If you have a particular issue with regards your own mattress then please call our sales office on 01282 850000 and we would be more than happy to help with any issues.