Comfort is very subjective whilst these mattresses are very similar they do contain slightly different filling combinations and it depends how sensitive your body is as to whether you would notice the change in filling combinations. If you have not tried memory foam before we would suggest that you visit your nearest retailer to make sure you do like the feel of it before making a purchase. Retailers are often unwilling to exchange mattresses just because the customer does not like the comfort it provides.
All our products have a 5 year warranty. In the event that there was a manufacturing fault with the mattress in the first year you would need to contact the retailer. After that first twelve months you would contact ourselves. For full details of the guarantee please see the details on this website.